← All services

05 / Email & retention

Keep the conversation useful.

Acquisition works better when the rest of the customer experience is considered. We map the communications people expect and develop clear, relevant messages for the agreed stage of their journey.

Discuss lifecycle
Lifecycle art direction concept
Original portfolio concept / RunPeptideAds

The scope

What the work
can include.

Every engagement begins with an agreed brief. These elements help shape the scope.

  • 01Existing email journey review
  • 02Welcome and information flow planning
  • 03Original email layout concepts
  • 04Audience and consent requirements handoff
  • 05Measurement brief for the agreed flow

The outcome

A consistent email experience with a purpose for every message.

A good fit for

Brands with an existing email platform and permission-based audience that need better creative or a clearer lifecycle plan.

How we start

Share the website, target market and current priority. We review requirements and dependencies before agreeing the work. You remain the owner of your accounts and business decisions.

Review pricing and packages

Read before we talk

Open the practical guide

A closer look